Contact us today

Feedback, compliments and complaints

ECMS believes that continuous improvement is integral to the provision of high quality early childhood education.

We are committed to ensuring all feedback and complaints are managed fully, fairly and within a reasonable time frame.

We recognise through receiving feedback/complaints about our services, together we can effect high quality service provision.

There are many ways in which you can provide a compliment, concern or suggestion at ECMS.

Talk to us 

Please discuss your feedback, compliments or concerns with your childs educators, Centre Director, Nominated Supervisor or Area Manager.

Provide your feedback in writing 

If you would prefer to provide your compliment, concern or suggestion in writing please click here and complete our form . 



Ph: (03) 8481 1117


For enquiries about childcare enrolments, please contact the service directly. View locations here.

General enquiries

192 High Street (PO Box 182)

Northcote VIC 3070


Ph: (03) 8481 1100
Fax: (03) 9445 0346