Frequently asked questions

When should I start looking for childcare?

We suggest that families commence looking into options as early as possible.

Most childcare services have policies and waiting lists to ensure access is fair and equitable.

We recommend visiting several centres to give you a comparison of what is available and what might suit you and your child. You are the expert on your child – trust your feelings.

Who can access childcare?

Parents who need care for:

• Working or studying
• Respite care
• Socialisation of children

Am I entitled to assistance in paying my childcare fees?

Most families are entitled to the childcare benefit.

For further information about payments for families to assist with childcare costs contact the Family Assistance Office on 136 150 or visit your local Centrelink or Medicare Office.